Zhenyue Zhao

Open Lobster Support

Thank you for playing Open Lobster.

If you need help, have feedback, or want to report a bug, please contact us:

Support Email:
your_email@example.com

Common Questions

1. The game is not responding to my swipes.

Please make sure you are using the latest version of the app. If the problem continues, restart the app and try again.

2. I found a bug or unexpected behavior.

Please send us a description of the issue, your device model, iOS version, and, if possible, screenshots or a screen recording.

3. Ads are not loading or displaying correctly.

Ad availability may vary depending on device, network connection, region, and ad service availability.

4. How do I remove ads?

If the app includes a paid ad removal option, please make sure your purchase was completed successfully. If needed, contact support and include your device and purchase details.

5. The app language is not what I expected.

The app language may follow your device language settings or the in-app localization currently available.

Contact Us

For support, bug reports, business inquiries, or general feedback, please email:

njujack16[at]gmail.com**

We will do our best to respond as soon as possible.

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Open Lobster 支持页面

感谢你下载 Open Lobster。

如果你需要帮助、想反馈问题，或者想报告 bug，请通过以下方式联系我们：

支持邮箱：
your_email@example.com

常见问题

1. 游戏没有正确识别我的滑动操作。

请确认你使用的是最新版本的应用。如果问题仍然存在，请先关闭应用后重新打开，再进行尝试。

2. 我发现了 bug 或异常情况。

请尽量向我们提供问题描述、设备型号、iOS 版本，以及相关截图或录屏，这将帮助我们更快定位问题。

3. 广告没有正常加载或显示。

广告显示可能会受到设备、网络连接、地区以及广告服务状态的影响。

4. 如何去除广告？

如果应用提供付费去广告功能，请先确认购买是否成功完成。如仍有问题，请联系支持，并附上设备信息和购买相关说明。

5. 应用语言不是我预期的语言。

应用语言可能会根据你的设备语言设置，或当前应用已提供的本地化内容进行显示。

联系我们

如果你有任何支持请求、bug 反馈、合作咨询或其他建议，请发送邮件至：

njujack16[at]gmail.com**

我们会尽快回复。